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El Proceso DMAIC: Herramientas de Calidad en el Desarrollo de Proyectos de Mejora de la Calidad

The DMAIC Process: Quality Tools to Optimize the Development of Quality Improvement Projects



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Baro, M., Piña, M. R., Valdiviezo, C. J., & Amaya, R. M. (2024). El Proceso DMAIC: Herramientas de Calidad en el Desarrollo de Proyectos de Mejora de la Calidad. Ingeniería E Innovación, 12(1). https://doi.org/10.21897/rii.3773

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PlumX
Manuel Baro
Manuel R. Piña
Cinthia J. Valdiviezo
Rosa Ma. Amaya

La metodología DMAIC es ampliamente utilizada en empresas de todo el mundo para mejorar la eficiencia y la productividad al reducir la variación y el despilfarro. Se puede aplicar en empresas de bienes y servicios, así como en la cadena de suministro o en un puesto de trabajo. Esta metodología se basa en el proceso DMAIC, que consta de las fases de definir, medir, analizar, aplicar y controlar. A través de este proceso, se identifican los problemas críticos de calidad y se comprenden sus causas fundamentales, lo que permite encontrar soluciones efectivas. Dentro de cada fase del proceso DMAIC se utilizan diversas herramientas para la calidad y la mejora, que son clave para este enfoque. Esta investigación tiene como objetivo proporcionar una guía
para implementar correctamente la metodología DMAIC, garantizando la calidad y facilitando la toma de decisiones.


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