El Proceso DMAIC: Herramientas de Calidad en el Desarrollo de Proyectos de Mejora de la Calidad
The DMAIC Process: Quality Tools to Optimize the Development of Quality Improvement Projects
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La metodología DMAIC es ampliamente utilizada en empresas de todo el mundo para mejorar la eficiencia y la productividad al reducir la variación y el despilfarro. Se puede aplicar en empresas de bienes y servicios, así como en la cadena de suministro o en un puesto de trabajo. Esta metodología se basa en el proceso DMAIC, que consta de las fases de definir, medir, analizar, aplicar y controlar. A través de este proceso, se identifican los problemas críticos de calidad y se comprenden sus causas fundamentales, lo que permite encontrar soluciones efectivas. Dentro de cada fase del proceso DMAIC se utilizan diversas herramientas para la calidad y la mejora, que son clave para este enfoque. Esta investigación tiene como objetivo proporcionar una guía
para implementar correctamente la metodología DMAIC, garantizando la calidad y facilitando la toma de decisiones.
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