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By the end of 2019, many educational institutions, both in formal and non-formal education, had some online courses in their academic programs. In other cases, several higher education institutions already had undergraduate and graduate academic offerings in this modality. Apparently, the online learning modality (e-learning) was used for people who, due to their occupations, had to study in this way. In fact, many people at that time considered that e-learning was not quality and was not well regarded. However, at the beginning of 2020, things began to change radically around the world due to the Covid-19 pandemic, which forced governments to create quarantines for their citizens for health reasons. This implied that all academic activities should be remotely oriented. Obviously the salvation for millions of people in the world was online learning. This tool, which was already used in educational institutions, became the first alternative to mitigate the situation in the academic field. But in practice at the beginning of 2020, the platforms, teachers, students and content were not prepared for the growing demand. This revealed a number of problems associated with modality-related adaptation. Most teachers and students were not used to dealing with this new academic reality. Faced with this panorama, questions arise that are framed in the teaching/learning processes. Among them are the following:
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